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Customer invoices

Customer invoices are generated from POD bookings via the Pre-Invoicing screen.

The Bookings > Invoicing > Customer Invoices screen displays generated invoices on two tabs:

  • Invoices: This tab displays invoices with a status of Draft, Accepted or Rejected.

  • Paid Invoices: This tab displays invoices with a status of Paid.

By default, the screen displays invoices with an Invoice Date up to, and including TODAY. Use the Filter to display any invoices dated in the future.

There are two search options on screen:

Global Search: This option is displayed in the top-right hand corner of the screen by your user profile. This option searches all fields and columns on the screen.

Filter: This option is displayed under the page tabs by the Bulk Actions drop-down. You can search by any of the fields available. As a filter is applied, a star appears by the Filter option, this shows a filter is in use. If you cannot see an invoice you are expecting, use the Filter > Reset option to ensure all invoices are visible.

The Customers Invoices screen displays the following columns:

Column

Description

Check box

This column displays the check boxes.
Use the top check box to select all rows in one action. Checked rows can be actioned together using the Bulk Actions drop-down. The number of multiple invoices are displayed.

#

This column displays the Invoice Number.
DRAFT is shown for unaccepted invoices.

Invoice Date

This column displays the invoice date.

Due Date

This column displays the invoice due date.

Paid Date

This column displays the invoice paid date.
A date is only shown when viewing the Paid Invoices tab.

Customer

This column displays the invoice customer.

Reference

This column displays the invoice reference. For more information, see Adding invoice references.

Net Total

This column displays the invoice net total.

Gross Total

This column displays the invoice gross total.

Credit Notes

This column displays the number of credit notes associated to the invoice (if any). For more information, see Raising credit notes.

Status

This column displays the invoice status. This is Draft or Invoiced.

Last Email

This column displays statuses confirming email invoice actions: Sending, Sent and Failed. Each with a roll-over of useful information relating to each action.

Action

This column displays the action menu.

Running a single booking customer invoice

Running a multiple booking customer invoice

Rejecting invoices

Raising credit notes

Marking invoices as paid

Splitting invoices

Factoring an invoice

Adding invoice references

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