Rejecting invoices

You can reject a generated DRAFT invoice for a customer or driver providing it has not already been accepted.

Invoices can be rejected individually or by a bulk action.

Rejecting individual invoices

1. Locate the invoice from the Bookings > Invoices > Customer/Driver Invoices screen.

2. Click the action menu > Reject Invoice.

3. Click Confirm.

Rejecting multiple invoices in one action

1. Locate the invoices to reject from the Invoices tab on the Customer/Driver Invoices screen.

2. Check the box in the left hand column of all the invoices to be rejected.

3. From the Bulk Actions drop-down select Reject Invoices.

Result

The invoice is removed from the Customer/Driver Invoices screen and appears back on the Pre-invoicing screen. Changes can be made to the booking via Search.