Registering the driver's mobile app

Mobile drivers must download the topbox Driver mobile app and register through it.

Once they have done this you should then proceed to add the driver in topbox using the same email address that was used in app registration. Enabling the Mobile App User driver field in topbox can take up to 15 minutes to take effect. Please ask the driver to try logging in after this time.

Installing and registering the app is a task performed by drivers. The following instructions are for your reference only.

Instructions

1. Drivers install the topbox Driver app from Play or Apple stores.

2. On opening the app they click Register.

3. They should enter their Name, Email address and Password.

4. Finally they click Register.

Result

Drivers can then log to the app using those credentials. In the Availability tab they must mark themselves as enabled to show to you in topbox they are available for work.

You must now add the driver in topbox using the same email address the driver registered with. See Adding a new driver. You cannot activate a mobile driver's topbox account until the app registration is complete.

Important

If you wish to track your driver in Fleet Tracking they must set their device location services to ON (ALWAYS in iPhone), not just on when the app is in use. They must also switch battery optimisation OFF, this ensures that connection is not lost when the device locks and goes into a sleep mode.