Prevent zero priced bookings from invoice

You can exclude any customer or driver zero priced booking from being created as an invoice.

This allows you to record costs against a customer or driver without them seeing a zero priced booking on their invoice.

You must choose to exclude the booking manually, should you not opt to remove the booking from invoicing then the booking is added to an invoice and shows at zero.

This process does not affect Pay Methods that are not Account for Customers, and BACS for Drivers.

Instructions

1. Locate the zero priced booking on the Pre-Invoicing screen.

2. From the action menu choose one, or both, of the following:

   • Do Not Customer Invoice

   • Do Not Driver Invoice

   • Note that these options only display when the price for the customer or driver is zero.

3. Click Confirm.

   • Choose this option carefully, the action cannot be undone.

Result

The associated customer or driver price will not be passed to an invoice but will remain as an entry in topbox and can be reported on.